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  Marketing Communications Planning : Evaluation

4 - Evaluation

Evaluation is the measurement of results against the objectives you set during the planning process. When conducting an evaluation, always consider:

  • Was the activity or program adequately planned?
  • Did recipients of the message understand it?
  • How could the program strategy have been more effective?
  • Were all audiences reached?
  • Was the desired organizational objective achieved?
  • What unforeseen circumstances affected the success of the program or activity?
  • Did the program or activity fall within the budget set for it?
  • What steps can be taken to improve the success of similar future activities?
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